Privacy Policy

Tea Rose values your trust and is committed to safeguarding your personal information. This Privacy and IPR Policy ('Policy') outlines how we collect, use, and protect the information you provide while using www.tearose.co.in ('Platform'). Please review this Policy carefully before using our Platform or services. Your use of the Platform signifies your acceptance of this Policy. If you disagree with any part of this Policy, please do not use the Platform or our services.

Information Collection: We collect information you provide when you register or use our services. This includes your name, age, email address, location, phone number, transaction details, and any information you share with us. We also collect data about your use of the Platform, including search history, IP address, device information, and browsing activity.

Use of Personal Information: Your information is used to:

Provide and maintain our services
Address complaints and improve service quality
Coordinate order delivery and notify you about changes
Analyze user behavior and trends
Personalize your experience and communicate important updates

We do not sell or rent your information to third parties without your explicit consent. We may share aggregated, non-personal data with third parties to enhance our services. We also share information with service providers, law enforcement, or during business transfers, as necessary.

Information Transfer: Your information may be transferred to servers located outside your jurisdiction. By using our Platform, you consent to this transfer and acknowledge that data protection laws may differ.

User Rights: You have the right to:

Access, correct, or delete your information
Restrict or object to certain processing activities
Receive your data in a portable format

To exercise these rights, contact us at namaste@tearose.co.in. You may also withdraw consent for direct marketing communications at any time.

Third-Party Services: We may use third-party services for payment processing and other functions. These services have their own privacy policies, and we encourage you to review them. We are not responsible for third-party privacy practices.

Cookies: We use cookies to enhance your experience on our Platform. You can adjust your browser settings to refuse cookies, though this may affect the functionality of certain features.

Alerts and Communication: We may send you updates about our products and services via email or phone. You can opt-out of these communications at any time.

Security: We implement physical, electronic, and procedural safeguards to protect your information. Access is limited to authorized personnel only.

Log Information: Our servers record information such as your IP address, browser type, and time of access. This data helps us improve our Platform.

Policy Changes: We may update this Policy periodically. Any changes will be posted on the Platform with an updated revision date. Continued use of the Platform constitutes acceptance of the updated Policy.

Consent: By using our Platform and services, you consent to the collection and use of your information as described in this Policy. If you do not agree, you may choose not to provide information or withdraw consent, which may impact your use of our services.

For any questions or concerns about this Policy, please contact us at namaste@tearose.co.in.