Terms Of Use

CONTRACTUAL RELATIONSHIP

Tea Rose, operated by Tea Rose Home Décor LLP, with its registered office at Inderpuri, Delhi, India, provides home décor products and related services through its Application or Website (collectively referred to as the "Platform"). These terms and conditions ("Terms") govern your use of the Platform and its Services.

By accessing and using our Platform, you agree to be bound by these Terms, forming a legal contract between you and Tea Rose ("Company/we/us/our"). If you do not agree to these Terms, please do not use our Platform or Services. These Terms supersede any prior agreements. You should read them carefully before using our Platform.

The Company reserves the right to amend these Terms for legal, regulatory, or other business reasons. Updated Terms will be posted on www.tearose.co/terms. It is your responsibility to review these Terms periodically. Continued use of the Platform after changes signifies acceptance of the updated Terms.

These Terms constitute an electronic record under the Indian Contract Act, 1872, and the Information Technology Act, 2000, and do not require a physical signature.

DEFINITIONS

"Content" includes, but is not limited to, reviews, images, photos, audio, video, location data, and other forms of information or data. "Your Content" refers to Content that you upload, share, or transmit through the Services, such as likes, ratings, reviews, and other materials associated with your account. "Tea Rose Content" refers to Content created by the Company, including visual interfaces, interactive features, graphics, and other elements related to the Services.

ELIGIBILITY

You must be at least eighteen (18) years old and legally able to agree to these Terms. You agree to comply with all applicable laws when using our Services. If using the Services on behalf of an organization, you represent that you have the authority to act on its behalf.

SUPPORT

For assistance, you can contact us via email at namaste@tearose.co.in or call - number Monday to Sunday, 7 am to 9 pm). We will address complaints within 7 days of receipt. Suggestions are not warranties.

PROHIBITED USAGE OF THE PLATFORM

You are prohibited from engaging in illegal activities on the Platform, including disrupting its integrity or security, submitting false information, or using unauthorized tools. Violations may result in the removal of non-compliant information and termination of access to the Platform.

USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

All comments, feedback, reviews, suggestions, and other submissions to the Company will be considered Company property. The Company is not obligated to maintain confidentiality, compensate for, or respond to these Comments. Comments should not violate third-party rights or contain unlawful material. You are responsible for the content of your Comments and agree not to defame the Company.

LIMITATION OF LIABILITY

Tea Rose does not guarantee that the Platform will be error-free or uninterrupted. The Services are provided "as is" without warranties. The Company is not liable for indirect, incidental, or consequential damages, including lost profits or data.

DISPUTE RESOLUTION

Any disputes or claims related to these Terms will be resolved through arbitration under the Arbitration and Conciliation Act, 1996, with the courts of Delhi having exclusive jurisdiction.

GOVERNING LAW

These Terms and any agreements for providing products are governed by the laws of India, with jurisdiction in Delhi.

CONTACTING YOU

We may contact you via telephone, email, SMS, or other means for feedback or to resolve issues. By providing feedback, you agree that we may use it without compensation and are not obligated to keep it confidential.